Wig.com Returns: Everything You Need to Know
Wig.com Returns: Everything You Need to Know
Are you wondering about Wig.com returns? Look no further! In this comprehensive guide, we'll provide all the essential information you need to know about our hassle-free return policy.
Hassle-Free Returns
At Wig.com, we understand that finding the perfect wig can take time. That's why we offer a generous return policy that allows you to shop with confidence. With our 30-day return policy, you have ample time to try out your wig and make sure it's the right fit for you.
How to Return an Item
Returning an item to Wig.com is easy. Simply follow these steps:
- Log in to your account and locate the order you wish to return.
- Click on the "Return Item" button and follow the on-screen instructions.
- Repackage the wig in its original packaging and include a note indicating the reason for the return.
- Send the package back to us using the pre-paid shipping label provided.
Return Conditions
To be eligible for a return, the wig must be:
| Condition | Requirement |
|---|---|
| New and unworn | No visible signs of wear or damage |
| In original packaging | With all tags and labels attached |
| Returned within 30 days of purchase | Proof of purchase required |
Exceptions
There are a few exceptions to our return policy. The following items cannot be returned:
| Item | Reason |
|---|---|
| Custom wigs | Made to order and cannot be resold |
| Clearance items | Discounted and cannot be returned |
| Used or damaged wigs | Not eligible for refund |
Success Stories
Our customers love our generous return policy. Here are a few success stories:
- "I was hesitant to order a wig online, but Wig.com's return policy gave me peace of mind. I was able to try out the wig and return it without any hassle." - Sarah J.
- "I ordered a wig that was too dark for me. Wig.com made it easy to return and exchange it for a lighter shade." - Emily K.
- "I received a damaged wig, but Wig.com immediately sent me a replacement and processed my refund." - Jessica N.
FAQs About Wig.com Returns
- Q: How long does it take to process a return?
- A: Returns are typically processed within 7-10 business days of receipt.
- Q: Who pays for return shipping?
- A: We provide a pre-paid shipping label for all eligible returns.
- Q: Can I return a wig purchased in a store?
- A: In-store purchases can only be returned to the store where they were purchased.
Wig.com is committed to providing our customers with a seamless shopping experience. Our hassle-free return policy is just one of the many ways we strive to make your wig purchase as convenient and enjoyable as possible.
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